Cruise Ship Delivery Frequently Asked Questions:
Most cruise lines around the world do NOT provide mobility equipment rentals. Carnival has partnered with Scootaround to provide rentals of mobility scooters delivered and collected from the cabin.
Absolutely, mobility scooters are personal medical equipment and will help you comfortably enjoy the cruise. The Carnival Magic has accessible public areas, large hallways, special wheelchair seating, automatic doors to food areas, accessible cabins and accessible public restrooms. Just make sure your device fits in the cabin you reserved. Anything larger than a transportable scooter should be used in an accessible cabin. Transportable scooters like the Pride GoGo are perfect for standard cabins.
Yes, you can rent a mobility scooter on the Carnival Magic by booking with Scootaround. Call Scootaround at 1-888-441-7575 or book online. Once your equipment has been ordered, we deliver your mobility scooter rental directly to your cabin on the embark date and collect when finished.
Most issues can be solved with simple troubleshooting instructions. However, the front desk has access to email if you do not. Email us at email@example.com or firstname.lastname@example.org for trouble shooting assistance. Even though you are far away, we are still available for support 24/7.
It’s our policy to state that you are responsible for the safe return and usage of the rented scooter while on-board the Carnival Magic. We do not recommend taking mobility scooters off the ship. The intent for these scooters is to access all public areas of the Carnival Magic.
Absolutely, we provide Power Lift Chair Recliners to accessible cabins on board the Carnival Magic sailing out of Norfolk, VA. Call Scootaround at 1-888-441-7575 for pricing and availability.
We provide transportable scooters, larger scooters like the Pride Victory 10, standard and wide wheelchairs, transport chairs, walkers, rollators, as well as shower benches. Call Scootaround at 1-888-441-7575 for pricing and availability.